2020: Competitive Advantage Opportunity

New customer needs provide the potential for market share gains.The COVID-19 crisis has stressed the human and financial capital of our healthcare system. A quick return to business as usual is unlikely. Many of the effects of the pandemic will persist and...

Maximizing 2020

Retrospectively, it is clear that in every economic/market downturn, some companies took aggressive actions that enabled them to outperform competitors during the ensuing rebound. In January 2020, every healthcare CEO anticipated a good year ahead....

COVID-19: Business Impact

Following more than 200 meetings by FSI’s senior team at the JP Morgan Conference, we identified a shared perspective on the opportunities and challenges for the year ahead.